Did my Drop-box on 2nd May but passport returned in same week with a letter asking to appear for Personal Interview and Finger-printing. In the end I was too happy to collect my visa finally so didn't pester them much for a reason.Ģ21g Administrative Processing - White Slip No one at the embassy knew the reason for the delay. Both of us had to get our cases escalated to get the visa processed even though it was issued on the day of interview. There were only two such cases on the day I visited the Embassy to collect my visa. Take a printout of the email asking you collect the visa from the Embassy (if the situation arises). Collection time is 3:30 to 4:00 PM on a working day (Holidays: All Sat, All Sun, Last Wed of every month. Mine and all other such unique holdup cases had to be collected from the Embassy. You might have to collect your visa from the Embassy instead of the VFS or home delivery. If there is any specific reason for the hold up they will tell you otherwise they will process your visa same day. Once your complaint is escalated you will get a reply from the Embassy within 2 working days. Also, they might not escalate a complaint before 14 days (calendar days not working days) from date of interview. If possible get hold of a customer care executive named Syed Yousf, most of the others just speak random gibberish and have to be guided as to what action needs to be taken. I figured that online chat is the best medium since I had a record of the conversation. I had to write multiple mails before I realized emails are useless. You can check if the status of the complaint at under submit feedback. The embassy takes action only on escalated complaints other cases are just returned back by the customer care center. Your complaint needs to be escalated for any relevant action to be taken. Emails will normally not work, they will just send back a standard reply.ĥ. Very specifically mention that your visa is issued and ask them to check the CEAC website or they will just assume your visa in under administrative processing and give evasive useless replies.Ĥ. You will need to insist and convince them to register your complaint and escalate it. Call Team Stanley/VFS at +222 or +91 22 67209400 or chat with them online.ģ. As of now it is 2 days and your passport has been with the Embassy for a week hence there is reason to be worried.Ģ. Check the NIV processing time for New Delhi Embassy here: *. * was stuck on "Passport still with post".ġ. But the passport status on the VFS website i.e. The VO approved my visa and the status on CEAC website changed to "ISSUED".
I had my interview few weeks before you at the New Delhi Embassy.
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